4k Keypad Not registering inputs on Etterna

AquatxZ · May 9, 2022, 10:22am

System OS

10.15.7 Catalina (Macbook Air - Late 2014 Model)
Currently using a 4k keypad That I usually use for osumania and quaver among other rhythm games as well, but It won’t recognize the keypad or any of its inputs on Etterna. Neither will a mechanical usb keyboard, either. Said keypad works on pretty much every rhythm game I’ve tested it on but Etterna. I’ve completely uninstalled / reinstalled Etterna, I’ve tried entering the game with the keypad unplugged / plugged in already, I’ve tried looking through settings. Who ever could point to some answers or something else I can try in the right direction, it would be greatly appreciated.

Foxfire · May 10, 2022, 11:40pm

Try this help guide:

gist.github.com

https://gist.github.com/bluebandit21/d34d7b0b4f9137c34c167e607db63c03

troubleshooting.md

## About
This guide is a list of things to try for fixing non-working input for Etterna 71.x on macOS. (*not* Etterna 70.x)
It should be used to debug when *neither* the mouse nor keyboard work on the main menu, but the game otherwise seems to start correctly without any errors.
If one of the mouse or keyboard works, but not the other, this guide almost certainly won't help.
Similarly, if the game doesn't reach the main menu for whatever reason, this guide won't help either.

## Things to Check Before Other Steps
* Make sure Etterna has been copied out of the installer dmg, and that the version attempting to run is being launched from the copied-to location, and not from inside the dmg.
* Make sure that the com.apple.quarantine xattr flag is not present on any of `Etterna.app`, `Etterna.app/Contents/MacOS/Etterna`, or `crashpad_handler`.
Etterna 71.x should automatically remove the xattr flag from `Etterna.app` and `Etterna.app/Contents/MacOS/Etterna`, but might not from `crashpad_handler`.

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